Artificial intelligence is coming to retail pharmacy. The real question is not whether it will arrive, but what problem it will be asked to solve.
Will AI become another tool for increasing prescription volume, reducing labor, and pushing pharmacists to work faster? Or will it help filter clinical noise, identify meaningful risks, protect attention, and give pharmacists more capacity to care for patients?
AI may be the future of retail pharmacy—but whether that future is better will depend on how thoughtfully we build it.
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